Human Dispatch & Camera Monitoring
Enhancing safety through intelligent human-led surveillance.
A wide shot of a security operations center (SOC) with multiple monitors showing live camera feeds and dispatch operators.
The Need for Human-Led Monitoring
Why Human Dispatch Still Matters in a Camera-First World
Automation has its place—but when it comes to safety, nothing replaces trained human judgment. Cameras capture data. People interpret intent, spot the unexpected, and make calls that software alone can’t.
Our Human Dispatch & Camera Monitoring service bridges this gap. It connects intelligent video analytics with trained monitoring teams who can intervene, escalate, and coordinate response in seconds.
What’s Inside Our Human Dispatch & Camera Monitoring Solution
24/7 Live Monitoring
Real people watching live camera feeds, ready to act at any hour.AI-Assisted Detection
Smart systems flag motion, intrusion, or anomalies—our team verifies and responds.Two-Way Communication
Speak directly with onsite personnel through integrated dispatch systems.Incident Logging & Reporting
Every event is time-stamped, categorized, and stored for audit and review.Integration with Alarm Systems
Connects seamlessly with your existing alarms, access control, or site sensors.
Scalable Dispatch Teams
Expand or scale down coverage based on project or site needs.Multi-Site Centralization
Manage all camera feeds and dispatches through a single control dashboard.Custom Response Protocols
Tailor alert escalation paths for your specific site or client requirements.
How We Deliver Reliable Monitoring—Every Time
Our delivery model combines human reliability with data-driven efficiency.
Assessment & Setup
We start by assessing your site layout, risk zones, and camera placement. Then we configure systems for live streaming and dispatch readiness.
Real-Time Monitoring & Intervention
Our operators monitor feeds through our central command hub. When alerts trigger, they verify the threat and take immediate action—contacting field personnel or emergency responders.
Continuous Improvement
We log every incident, review response times, and refine protocols. Over time, your security gets smarter and faster.
Integration & API Architecture
No need to overhaul your infrastructure. Our solution integrates with:
Major camera systems (Axis, Hikvision, Bosch)
Alarm and access control systems
Incident management platforms
Enterprise APIs and dispatch software
Security & Compliance
Every stream, log, and dispatch event is secured through encrypted protocols and authenticated access.
We comply with major security frameworks:
SOC 2 Type II
GDPR and CCPA (for client data)
ISO 27001-aligned practices
All footage and reports are stored in U.S.-based secure servers with configurable retention policies.
Managed Services & Support
We don’t just install and disappear. Our managed services team keeps your systems running 24/7 with proactive updates, incident audits, and monthly reporting dashboards.
Need to scale from one site to fifty? No problem—our operations team adjusts monitoring levels and staffing within hours.
Schedule Your Free Integration Audit
Stop Patching Systems Together. Start Building a Cohesive Business